Telecommute Restaurant Operations & Toast POS Workflow Specialist (100% Remote Contract)

Partner with SMR Talent Collective from anywhere in the US, UK, Canada, Australia, NZ, or Ireland as a remote Telecommute Restaurant Operations & Toast POS Workflow Specialist (100% Remote Contract) ($28 - $92/hour). This specialist role focuses on evaluating AI model outputs, authoring domain-specific rubrics, and validating technical workflows involving Toast POS, Restaurant Operations, Point of Sale (POS) Systems, Order & Payment Management.

Project Responsibilities

• Create scenario-based documentation and step-by-step guides reflecting real restaurant operations using Toast POS.
• Deliver comprehensive reviews of system functionalities, identifying opportunities for improvement and troubleshooting common pain points.
• Contribute detailed explanations of best practices for implementing, configuring, and optimizing Toast POS in a variety of restaurant settings.
• Annotate and evaluate authentic transaction data, menus, and order flows to enhance AI understanding of restaurant POS operations.
• Facilitate knowledge transfer by clearly articulating Toast POS concepts through both written and verbal communication.
• Participate in collaborative sessions to refine prompts, tasks, or datasets related to Toast POS and restaurant order management.
• Demonstrated professional or academic background in Toast POS, Restaurant Operations, Point of Sale (POS) Systems, Order & Payment Management.

Required Expertise

• Currently employed in hospitality, using Toast POS in daily operations.
• Comprehensive command of operational workflows and how point of sale systems interface with order and payment processes.
• Exceptional written and verbal communication skills, with a focus on clarity and accuracy.
• Proven ability to document processes and provide user-friendly explanations for technical and non-technical audiences.
• Working knowledge of various restaurant concepts (quick service, casual, fine dining) and how POS requirements differ among them.
• Experience training, mentoring, or supporting others in adopting new restaurant technology solutions is a plus.
• Compensation Band: $28 - $92/hour

Rate Structure & Remote Benefits

• Compensation Rate: $28 - $92/hour (contract specialist remuneration)
• Work Arrangement: 100% Remote / Work From Home
• Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
• Core Competencies: Toast POS, Restaurant Operations, Point of Sale (POS) Systems, Order & Payment Management
• Hiring Agency: SMR Talent Collective

Direct Application Process: Click the Apply button on this page to proceed directly to our partner application portal and submit your profile for immediate consideration.