Remote Sales / Revenue / CS Operations Specialist (Flexible Work-From-Home)

Partner with SMR Talent Collective from anywhere in the US, UK, Canada, Australia, NZ, or Ireland as a remote Remote Sales / Revenue / CS Operations Specialist (Flexible Work-From-Home) ($40 - $80/hour). This specialist role focuses on evaluating AI model outputs, authoring domain-specific rubrics, and validating technical workflows involving Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts.

Project Responsibilities

• Configure and optimize CRM systems (such as Salesforce, HubSpot, or similar) to align with evolving sales, revenue, and customer success processes.
• Integrate and manage revenue-related platforms beyond the CRM, including quoting, billing, ticketing, and project tracking tools.
• Establish and document operational workflows that adapt to changing business requirements and promote system adoption among sales and CS stakeholders.
• Monitor and maintain data accuracy across interconnected systems, proactively identifying and resolving discrepancies.
• Assess and resolve conflicts between operational policies, exercising sound judgment to support practical and sustainable processes.
• Produce clear, actionable documentation and reports to ensure transparency and usability for diverse team members.
• Provide feedback on system usability and adoption, contributing real-world insights to refine operational best practices.

Required Expertise

• Demonstrated history of personal responsibility for configuring and maintaining CRM systems; direct platform experience is required.
• Working knowledge of at least two connected tools outside the CRM (e.g., quoting, billing, ticketing, or project tracking solutions).
• Strong operational judgment, particularly in navigating and resolving policy conflicts without overcomplicating processes.
• Excellent written and verbal communication skills, with an emphasis on clear, actionable documentation and stakeholder engagement.
• Demonstrated ability to drive adoption of new workflows and systems among sales and customer success professionals.
• Experience producing detailed reports and ensuring data integrity across multiple revenue systems is highly valued.
• Compensation Band: $40 - $80/hour

Rate Structure & Remote Benefits

• Compensation Rate: $40 - $80/hour (contract specialist remuneration)
• Work Arrangement: 100% Remote / Work From Home
• Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
• Core Competencies: Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting
• Hiring Agency: SMR Talent Collective

Direct Application Process: Click the Apply button on this page to proceed directly to our partner application portal and submit your profile for immediate consideration.