Telecommute Sales, Revenue & CS Operations Expert — Digital AI Training Advisor

Hey! The team at SMR Talent Collective is excited to announce a fresh, high-paying remote role for an enthusiastic Telecommute Sales, Revenue & CS Operations Expert — Digital AI Training Advisor earning $40 - $85/hour. If you have solid experience in Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts and love working with modern digital tools, you'll feel right at home here. Join a supportive global community of remote evaluators shaping how AI communicates, solves problems, and interacts with real people every day.

What You'll Be Doing Day-to-Day

• Resolve conflicts between operational policies: which rule takes precedence, why, and what you would deliberately leave unchanged.
• Diagnose data accuracy problems across connected systems — duplicates, mismatched numbers, inconsistent definitions — and explain how you’d find the root cause.
• Explain what makes a workflow get adopted or worked around by sales and CS teams.
• Flag ambiguous or underspecified scenarios instead of resolving them silently.
• Work through realistic operations scenarios — CRM configuration decisions, workflow design, integration tradeoffs — and explain the reasoning behind each choice.

What You Bring to the Table

• Hands-on experience with at least two connected tools outside the CRM: quoting, billing, ticketing, or project tracking.
• Strong operational judgment, particularly in resolving policy conflicts without overcomplicating the process.
• Able to explain your reasoning clearly to technical and non-technical audiences.
• 4+ years hands-on in sales, revenue, or customer success operations in SaaS.
• Personal responsibility for configuring and maintaining a CRM — direct platform experience required, not requesting changes from another team.

Pay Details & Why This Role Rocks

• Compensation Rate: $40 - $85/hour (verified contractor remuneration)
• Work Arrangement: 100% Remote / Work From Home
• Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
• Core Competencies: Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting
• Hiring Lead: Maya Lin (Community Talent Manager) at SMR Talent Collective

Direct Application Process: Click the Apply button on this page to submit your profile directly for immediate evaluation.